Stewardship of Your Property Investment
Attentive management, considered tenant selection, and genuine care for the properties and people we look after.
Management as partnership
Owning rental property in Sussex demands professionalism, regulatory awareness, and — above all — a commitment to maintaining homes to a standard that attracts and retains quality tenants. We treat every property in our care as if it were our own.
Our management service provides continuity. One dedicated point of contact who knows your property, your preferences, and your long-term goals. Not a call centre. Not a ticket system. A real person who cares about the outcome.
How we work
The right tenant, not just any tenant
Our tenant selection is deliberate and thorough. We present your property to attract quality applicants, conduct comprehensive referencing, and ensure every tenant placed is reliable, respectful, and right for your property. This considered approach protects your investment and creates lasting, positive tenancies.
Proactive care, not reactive fixes
Prevention is always preferable to cure. Through regular inspections and a genuinely proactive approach, we identify potential issues before they become costly problems. When maintenance is needed, our trusted network of local craftspeople delivers quality work at fair and transparent prices.
Management options
Tenant Find
Maximum £1,000 + VAT
- Tenant sourcing
- Marketing
- Viewings
- Referencing coordination
- Tenancy setup
Rent Collection
- Rent collection
- Monthly statements
- Arrears chasing
- Annual rent summary
Fully Managed
- Tenant management
- Maintenance coordination
- Compliance reminders
- Inspections
- Contractor management
Premium Managed
- Everything in Fully Managed, plus:
- Quarterly inspection reports
- Priority contractor access
- End of tenancy coordination
- Annual rental review
- Property performance review
Services to Agents
Reliable, professional property support delivered on your behalf.
House Sussex works alongside estate and letting agents across Sussex, providing flexible, white-label support whenever additional local resources are required. Whether you need help with a single appointment, an entire property turnaround or ongoing support across your portfolio, we can work discreetly under the House Sussex name or on behalf of your agency.
Inventories, Check-ins and Check-outs
Detailed inventories and schedules of condition, supported by clear photography, meter readings and key records. We also conduct professional check-ins, check-outs and end-of-tenancy assessments, providing reliable evidence and a clear record of the property’s condition.
Property Inspections
Routine mid-tenancy inspections, vacant-property visits and pre-completion checks, supported by concise photographic reports highlighting maintenance concerns, compliance issues or changes in condition.
Cleaning and Property Preparation
End-of-tenancy cleaning, pre-marketing preparation, window cleaning, gardening, waste removal and final presentation. From a straightforward clean to preparing an entire property for photography, viewings or a new tenancy, we provide one dependable point of contact.
Maintenance and Contractor Access
Responsive property maintenance and access coordination using trusted local contractors. We can collect keys, provide access, oversee works, photograph completed jobs and report directly back to the instructing agent.
Photography, Floor Plans and Marketing
Professional property photography, measured floor plans, video walkthroughs and optional drone imagery for sales and lettings. We can also assist with property styling and presentation before photography or marketing begins.
Viewings and Local Support
Accompanied viewings, open-house assistance, keyholding, vacant-property checks and temporary local cover during busy periods, staff absence or when a property falls outside an agent’s usual operating area.
Compliance and Appointment Coordination
We can arrange access and coordinate appointments for EPC assessments, gas-safety inspections, electrical reports, alarm checks and other statutory visits, helping agents keep properties and tenancies moving without taking their own team away from the office.
Support When and Where You Need It
Use us for a single appointment, an entire property turnaround or regular support across your portfolio. We provide a dependable extension of your team while protecting your client relationships and representing your agency professionally.
For agency partnerships and trade pricing, please contact Robin and Laura for a confidential conversation.
Exceptional service, consistently delivered
“Honestly the cleanest our flat has ever been. Got the full deposit back without any back-and-forth with the agent.”
Holly R.
Hove · End of Tenancy
Speak with Our Management Team
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Complimentary Resources
Guides Written for You
Practical, expert-written guides to help you make informed property decisions — no obligation, no sales pitch.
Looking for a more considered management approach?
We'd welcome the conversation about how we can help.
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